This Privacy Policy explains what information we collect, how we use it, how we protect it, and your choices regarding that information when you access or use our video conferencing services, including but not limited to our Android app and web platform at aalapa.odisha.gov.in (the “Service”).
By using our Service, you consent to the terms of this Privacy Policy.
1. Information We Collect
We collect information to provide and improve our Service. The types of information we may collect include:
A. Information You Provide
Account Information: Name, email address, username (if any) when you register or join meetings
Profile Data: Any information you submit as part of your user profile
Communications: Messages you send through the platform (e.g., chat within meetings)
B. Technical & Usage Information
Device Info: Operating system, device model, unique device identifiers
Usage Data: How you interact with the Service, logs of meeting connections
Network & Performance Data: IP address, timestamps, connection quality metrics
C. Audio/Video Data
When you join a video/audio call, we process the audio and video data transmitted during your sessions to enable the real-time conferencing experience. This data is temporarily processed to enable the service and is not stored by default except as needed for service functionality.
2. How We Use Your Information
We use your information to:
Provide, maintain, and improve the Service
Enable real-time communication (video, audio, text)
Manage user accounts and authentication
Troubleshoot and optimize performance
Prevent fraud, abuse, and illegal activity
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We may share your data with:
Service Providers: Third-party partners that help us host, analyze, secure, or improve the Service (e.g., cloud hosting, analytics providers)
Legal Requests: If required by law enforcement, court order, or to protect our rights
Business Transfers: In connection with corporate mergers, sales, or asset transfers
Any third party that receives your data will be required to keep it secure and only use it for authorized purposes.
4. Data Retention
We retain your personal information only as long as necessary to:
Provide the Service
Comply with legal obligations
Resolve disputes
Enforce contracts
Meeting data and usage logs may be retained temporarily for service performance, security, and troubleshooting, then deleted or anonymized.
5. Security
We implement administrative, physical, and technical safeguards designed to protect your data against unauthorized access, disclosure, or destruction.
However, no system is completely secure — while we strive to protect your data, we cannot guarantee absolute security.
6. Your Choices & Rights
Depending on where you live, you may have rights to:
Access or request a copy of your data
Correct inaccurate information
Delete your data (subject to service requirements)
Object to or restrict processing
To exercise these rights, please contact us using the information below.
7. Children’s Privacy
Our Service is not directed at children under 13 (or higher age if required by local law). We do not knowingly collect personal information from children without consent.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we make changes that materially affect your rights, we will notify you by posting the updated policy with a new effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Address:
Odisha Computer Application Centre (Technical Directorate to Electronics & IT Department) OCAC BUILDING,
PLOT NO-N-1/7-D, ACHARYA VIHAR RRL POST OFFICE,
BHUBANESWAR- 751013.
Phone: 0674-2567280
Email: contact.ocac@odisha.gov.in